Canada.ca blog

Evidence and insights from the Canada.ca team.

Newest articles

Design research during a pandemic

When the pandemic was confirmed in mid-March, the Digital Transformation Office had to rethink and change our approach so we could help departments respond quickly and effectively to the rapidly changing situation.

[2020-07-30]

Alert fatigue during COVID-19

The more you put into managing your alerts, the more effective they’ll be at communicating your message.

[2020-07-15]

Designing for accessibility during COVID-19

Designing digital government services with accessibility in mind is key to ensuring that everyone can get the services they need quickly and easily.

[2020-06-05]

A case for descriptive link text

Clear link text can help thousands more people get to the Canada.ca content they need quickly and easily.

[2020-05-26]

Avoiding FAQs, with one exception

Why FAQs are an ineffective content design choice most of the time, and when they can actually work.

[2020-05-25]

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