Evidence and insights from the Canada.ca team.
When the pandemic was confirmed in mid-March, the Digital Transformation Office had to rethink and change our approach so we could help departments respond quickly and effectively to the rapidly changing situation.
The more you put into managing your alerts, the more effective they’ll be at communicating your message.
Designing digital government services with accessibility in mind is key to ensuring that everyone can get the services they need quickly and easily.
Clear link text can help thousands more people get to the Canada.ca content they need quickly and easily.
Why FAQs are an ineffective content design choice most of the time, and when they can actually work.
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