Canada.ca blog
Evidence and insights from the Canada.ca team.
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Using interactive checklists to simplify eligibility criteria
In the last couple of years, the Digital Transformation Office (DTO) has been studying the use of interactive checklists to simplify the way we present eligibility criteria.
[2020-11-12]
Increasing transparency on Canada.ca
The Treasury Board of Canada Secretariat’s Digital Advisory Services (DAS) collaborated with the Digital Transformation Office (DTO) on design concepts to increase transparency.
[2020-10-28]
Using graphics to bridge language gaps
In this post, the Northwest Territories (NWT) share how they use illustrations to make COVID-19 web content and communications products more accessible to all their communities.
[2020-10-21]
Collect feedback, find issues
Getting feedback from Canadians on a regular basis helps teams across government continuously improve the service delivery on Canada.ca. In May 2020, a few teams collaborated to launch a pilot study of a widget for getting people’s feedback on Canada.ca pages.
[2020-10-09]
Labelling study: which words work best
Canada.ca/Coronavirus is one of the most visited pages on Canada.ca. This week, we’re looking at the labels we’ve chosen for categories and links on that page, and how they improve the ‘findability’ of the top tasks.
[2020-10-02]
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