Evidence and insights from the Canada.ca team.
In May 2020, the DTO collaborated with Gerry McGovern, the World Health Organization (WHO), Health Canada and the Public Health Agency of Canada on a study to identify people’s top COVID-19 tasks on Canada.ca.
In November 2019, the DTO modified Canada.ca guidance to allow the use of the expand/collapse design pattern to present a choice between mutually exclusive answers.
In the digital world, there isn’t always a need to reinvent the wheel. We’re finding ways to reduce workloads and delivery times by re-using solutions that we know work. These solutions come from unparalleled collaborations between many teams.
With the increase in phishing campaigns and scams related to COVID-19 on government sites, it is more important than ever to provide a consistent and trustworthy user experience.
When the pandemic was confirmed in mid-March, the Digital Transformation Office had to rethink and change our approach so we could help departments respond quickly and effectively to the rapidly changing situation.
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