Evidence and insights from the team.

Newest articles

Improve digital services by measuring outcomes

Gerry McGovern offers his thoughts on his visit to Ottawa last week.


Delivering a great citizen experience

Blog post by the Honourable Scott Brison, President of the Treasury Board.


Helping Canadians start a business

Starting a business is a top task for Canadians and it’s not an easy one. Here’s how this optimization project turned out.


How we're optimizing top tasks

Optimization projects are a way to make meaningful improvements for Canadians without investing a lot of time and money.


How we identify top tasks for

There are thousands of Government of Canada (GC) tasks out there, some small, and some complex. So how do we prioritize?


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