Evidence and insights from the Canada.ca team.
The Digital Transformation Office (DTO) worked with Immigration, Refugees, and Citizenship Canada (IRCC) to improve people’s experience in figuring out what documents they need when visiting Canada. Here’s how this optimization project turned out.
The main challenge of improving the UX of our sites and services isn’t the adoption of a particular technology or tool; it’s the adoption of new values and approaches — culture change.
Gerry McGovern offers his thoughts on his visit to Ottawa last week.
Blog post by the Honourable Scott Brison, President of the Treasury Board.
Starting a business is a top task for Canadians and it’s not an easy one. Here’s how this optimization project turned out.
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